Shipping policy
SHIPPING POLICY
At Fresh Sip Gear, we are committed to delivering your premium wellness tools quickly and reliably. Please review our shipping policy for details on processing times, carriers, and delivery expectations.
Order Processing
Orders are processed within 1–2 business days (excluding weekends and holidays). During peak periods, processing times may be slightly extended. If there is any delay, we will notify you by email.
Domestic Shipping (United States)
We ship using USPS, UPS, and FedEx, depending on your location and order size. Standard shipping typically takes 5–12 business days after your order is processed.
Free Shipping Threshold
We offer fast & free shipping on all qualifying orders within the United States.
International Shipping
We offer international shipping to eligible and peaceful countries worldwide. International orders may be subject to customs duties, taxes, and additional carrier fees, which are the responsibility of the recipient. Delivery times for international orders typically range from 7–25 business days, depending on the destination and customs clearance.
Lost, Damaged, or Stolen Packages
Fresh Sip Gear is not responsible for packages lost, stolen, or damaged in transit. If an issue occurs, please file a claim directly with the carrier. Our support team is happy to assist.
Contact Us
For any shipping-related questions, reach out to our team:
📧 contact@freshsipgear.com
⏰ We usually reply within 24 business hours, Monday to Friday.